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Owner payment plan application

Application for Owner Financial Support

The financial stability and ongoing operation of your owners corporation is important to the community.

We understand the challenges and stress that owners may face during periods of financial difficulty, particularly in these trying times. As part of our commitment to supporting you, we offer financial assistance through structured payment plans.

To lodge your online application for a payment plan for your owners corporation fees, please complete and submit the below details.

On receipt of your application, it will be processed in line with your owners corporations fee recovery policy. Payment plans are offered to clear the current outstanding fees, interest and other costs relevant to your lot over a maximum period of six (6) months, subjective to the total amount in arrears.

However, we understand that certain circumstances may necessitate flexibility. Owners experiencing financial constraints are encouraged to contact our team to discuss alternate terms tailored to their individual situations.

Our team is committed to accommodating reasonable requests and finding mutually beneficial solutions whenever possible.

Please note that we are currently only accepting MONTHLY payment installations.

Based on your circumstances the first instalment is requested to be payable within fourteen (14) days of entering into the agreement. 

    Full Name:*

    Name of Community:

    Lot Number:*

    Lot Street Address:*

    Postal Address if different from above:

    Email Address:*

    Day time Contact Number:*

    Instalment Details:

    Total current arrears:$*

    Proposed FIRST instalment date:*

    Proposed FIRST instalment amount:$
    (To better manage your ongoing installations and acrruing interests, we highly recommend owners to commit to a first installation of at least 50% of the total current arrears)

    Proposed monthly instalment amount:*

    Proposed last instalment date:*

    You may include further details of your circumstances below, that you wish to be considered for your payment plan applications:

    You may attach any further supporting documentation here:

    * indicates required field

    IMPORTANT:

    1. The lot owner will facilitate the agreed instalments without reminders from the Owners Corporation by direct funds transfer, BPay or some other electronic means; and

    2. An allowance of three (3) days will be allowed by the lot owners for payment to clear via BPay to ensure payments are received on or before the due date for all payments; and

    3. Interest will continue to accrue on a daily basis at the rate of 10% per annum until the account is settled in full; and

    4. All future Owners Corporation fees/levies are to be paid on or before the due date and failure to pay future Owners Corporation fees/levies will also be considered as a default on the payment arrangement; and

    5. If the payment plan is agreed to in writing and honoured, the Owners Corporation will not have to escalate debt recovery proceedings; and

    6. The failure to comply with any of the terms of the arrangement will result in further recovery action being taken without notification to the Lot Owner.

    7. If this agreed Payment Plan is not maintained, then:

    a.The matter is handled pursuant to the specific client committees' fee recovery instructions at the time;

    b.The owners corporation may lodge VCAT or Magistrate Court proceedings to recover the balance of the amount owing under this agreement;

    c.Production of this agreement is required to be filed with any fee recovery procedure.

    8. Please be aware that the lot owners are liable to pay the owners corporation’s legal and other associated debt recovery costs on full indemnity basis for any further debt recovery work undertaken if this Payment Plan agreement is not maintained.

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